Karina Noel takes your privacy seriously and protecting your information is a priority. I will use the contact information I collect to consult with you (via email or social media), so I can keep you up to date with my latest news and to streamline my services to better suit your requirements. I will share your delivery address with necessary shipping companies. I will never sell or share your details to any third party. www.karinanoel.co may contain links to other websites, I am not responsible for their privacy policies or content. All correspondence and transactions on www.karinanoel.co are strictly confidential.
I do not offer refunds on custom designs, special orders or personalized items. I may be able to offer a refund within 7 days of the purchase of a sourced item, however, this is determined on a case-by-case basis.
I stand behind the craftsmanship of my work and therefore will happily perform any repairs within 6 months of purchase that are the result of normal wear and tear. However, if the piece shows damage due to improper care or if it is after the 6 month mark, I will repair it at cost. Please contact me with a description of work needed to receive a quote and repair authorization.